I'm having this problem also. Just have one button. Using iPhone SE with ios10. Button flashes but is not found by the app. Tried removing battery. Bluetooth is on. Wi-Fi is on. Same issue with iPad 3.

Thanks.

@Emil unfortunatelly not much better. I tried now with Nexus 5x, and to tell you the truth, things are getting even worse:

Yesterday I set up my old phone: Nexus 5 and my Flic account and my 4 Flics. I set the turquoise to call the gate's number on click and call my wife on double-click. Today I connected the the turquoise Flic to my wife's Meizu phone (it worked after a few restarts of the app and clear data). Note: She uses a different Flic account! I set up that Click calls a phone number (with Hebrew characters in the contact's name in her phone's contact list), Double Click calls ME! Just now I logged in to MY Flic account (the one I used previously in my old Nexus 5) from my new phone (Nexus 5X). I do see my 4 Flics, and there's an icon on each of them teling me that they're locked (makes sense, 3 of them are locked to my old phone, and the turquoise is locked to both to my old phone and my wife's phone) I pressed the flic for 7 seconds and clicked DOWNLOAD (doesn't make sense, the Try again I had in the other phone was more logical to me) BUT when I enter the configuration of the turquoise Flic I was shocked! I saw that Double Click's action is to call ME! This is an enormous BUG, as in all places it was stated that the actions are saved in the phone/account and not "in the flic". How come that when I logged in with my flic account I get the settings of my wife's flic account/phone???? I also saw that the Click action has ???????????? in the name instead of the Hebrew characters....

Look, I am a programmer myself, and I like to help, but I don't feel I am getting much for my money here. The reaction time is way to slow, and doesn't address the problems. The bugs I just posted now... they are so huge, I can't possibly imagine how can it be that you never tried the 1 flic 2 phones, 1 flic 2 accounts scenarios!!!! Or if you never tried them then at least don't write in the forum that it works!

I am seriously considering returning my 4 flics, I paid $110 for them and the time I am investing in debugging and waiting for days to get a response doesn't worth the money. For $25 I can get a Raspberry PI that works and knows a bit more than a flic....

We use Shopify as shop provider and their DNS provider was hit by a DDoS attack https://motherboard.vice.com/read/twitter-reddit-spotify-were-collateral-damage-in-major-internet-attack. DNS caching might mean things are still not working correctly. Changing DNS server for you computer might probably solve the issue. I'd guess tomorrow it'll work for everyone again.

Hi. You could try to do a BLE connection through the system's settings app for Bluetooth. Just click a Flic under "available devices", named something like F018abcd. If it's a lowercase f in the beginning you have to hold it down for about 7 seconds first in order to make it connectable. If everything's fine it should end up under "Paired devices". You could also try other BLE connection apps, like Nordic Semiconductor's nRF Connect.

@Emil what you say now is the same what I understood from the previous explanation above of how Flic + Android app are supposed to work, but it seems it doesn't.

For example right now I tried to do it again, after pressing for 10 seconds it indeed "found a new flic" but then: "Couldn't connect to the Flic, Make sure you don't have to many Flics on your account and the Flic is within reach". Well I do have at most 4 physical flics, 0 in the account of the phone I am trying. Is that too muany? Anf the phone is 10 cm from the Flic, and BTW it found it... So what's the problem?

BTW it is very annoying to write in these small textboxes in the forum, when half of them is hidden below the bottom of the window (Mac, Google Chrome)...

Same problem with paid subscriber account!!
No Answer??

Hi!

We do not yet have support for Misfit BOLT, but it will come hopefully in the near future!

Hi!

It sounds like you have a faulty Flic. Please contact support@shortcutlabs.com and include this description and they might be able to send you a new one.

Hi!

This is a good suggestion, we were afraid it would be way to annoying if it just kept going if you accidentally set it off or something, but we'll look in to at least add it as a setting if the user desires it!

The Snooze action is there! Make sure you have the latest firmware (a little green icon will appear in the button list if there is one ready).

Thanks for your feedback!

Hi!

This is a security limitation in iOS. We cannot launch apps from the background. But you should get a handy notification when you press the button, then you can swipe that notification to go directly to Safari (after unlocking your phone).

It might not be optimal, but iOS won't let us do it any other way, I'm afraid.

@darren.k.wall Hello. We are aware of this issue on Nougat. We have added it to our list and will take a look at it as soon as possible. It is actually the space where Tasks are shown if you have any, but for some reason the space does not disappear when you don't have any tasks. You can try and add a Task if you want to verify it 🙂

We don't have a proper guide, I'm afraid, but I'll try to explain the steps:

In the Flic app:

Connect the Harmony Hub provider (Providers are found in the top right menu). Go back to your list of Flics (or Tasks) and tap one of them to edit it. Choose a trigger (like Click). In the list of actions, look up Harmony Hub and tap it. Select the "Activity" you want to use in the list, like "Turn on TV". Press "Add".

Now you should be able to turn on your TV by pressing your Flic!

Let me know if this helped!

If you have the Harmony app, you can verify that the Activity is working by tapping the on/off toggle. If it works in the Harmony app, if should work in the Flic app.

@fabian The intent is to use the Home Harmony Hub as a gateway to control entertainment equipment like TV, Cable Box, DVD Player, with multiple Flic's as the access interface to trigger these functionalities.

is there a possibility down the road for individual device functions to be supported?

Hi Emil, thanks for the reply. I did what you suggested but still no pairings. I first tried to pair the existing pair in the app, then removed the flics in the app and tried to pair again. Still nothing.

I've turned Bluetooth off and on, then tried restarting the phone. I know the flics are working because the red LEDs still blink when I press them. The app will go into detection mode when I try to add a new flic, but they just never show up.

I really don't know what to do next. Any ideas?