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    Security code error for IKEA Tradfri gateway

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    • johnnybegood2121
      johnnybegood2121 last edited by

      Hi everyone,

      I’m coming here before I will pluck my hair 😅 I have the first flic button and I’m trying to connect it with the IKEA Tradfri gateway. The flic App found my IKEA gateway but when I have to enter the security code, it says that it’s wrong.
      When I installed my gateway, I had to enter the security code and it works so I’m sure it’s the good one.

      Did you ever seen this kind of problem? I’m going crazy.

      Thanks 😊

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      • johnnybegood2121
        johnnybegood2121 last edited by

        Hi,

        For all who have the same problem as me, i just find a way to connect Ikea Tradfri with Flic. First, make sure that you have all your apps updated. I've uninstalled Flic app and reinstall it. And now Flic app accept my Tradfri accessories.

        Hope this help 🙂

        Jonathan

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        • mathias
          mathias last edited by mathias

          I can only connect to the Trådfri gateway when adding through the "Phone" tab, not the "Hubs" tab. I am using android. Really annoying. Are you working on it still?
          Update: It does not work using WIFI. But it does work when I connect the flic 2 hub through cable!

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          • anton
            anton FlicTeam last edited by

            The Flic app version 4.0.1 for iOS should fix the Security Code issue with IKEA Tradfri gateways. Let me know if you have further issues.

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            • jamiegalbreath
              jamiegalbreath last edited by

              I'm also having this problem. Get the flic 2 and can't connect.
              Makes this useless. Any help?

              1 Reply Last reply Reply Quote 0
              • nolenjohan
                nolenjohan @Emil last edited by

                @Emil

                Hi,

                Any update on this topic?
                I have two Flic hubs and several buttons but can't use them for conrolling my IKEA Trådfri bulbs since I can't add Trådfri to Flic, it says the security code is wrong, it's not. I have also used the QR code with a QR reader in order to be sure of the correct code.

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                • johnnybegood2121
                  johnnybegood2121 last edited by

                  Update : I've tried several times to switch off/on or reset, it's the same problem. I will wait for your investigation 🙂

                  Thank you

                  Jonathan

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                  • johnnybegood2121
                    johnnybegood2121 last edited by

                    Hello

                    Thank you for the response. I will try your method.

                    Jon

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                    • Emil
                      Emil FlicTeam last edited by

                      We have had some people lately getting the same error, so we think it's relating to some recent firmware update they have done, but are not sure. Sometimes it works after resetting and/or rebooting the ikea gateway. We'll try to diagnose the problem in January.

                      nolenjohan 1 Reply Last reply Reply Quote 0
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