Flic twist not working with Sonos

HSDK

Just got my flic twist and the hub, but can’t get it to turn volume up down (or any other Sonos related actions).

Running on firmware 4.5.1

When I setup Sonos provider on the hub, all my speakers are just listed as “Sonos” with different ip’s.

When I setup Sonos in the provider in the Phone section ( or the hub), there I see the correct speaker names.

Tried all kind of delete/re-add, no luck.

Any clues?

Emil

@HSDK Do you mean that the Sonos integration works as follows:

Android: Yes
iOS: No
Flic Hub: No

?

HSDK

@Emil I tried out with an android, and it actually worked - thanks for that input.

Although, how come it doesn't work with iOS?

Emil

@HSDK Do you possibly have an Android phone or tablet device? I would like to know if it can be controlled by the Flic app on that platform if possible (without involving any Flic Hub).

HSDK

@Emil Have a new amp with two speaker and sub, couple of others and a playbar, none of them can be controlled - tried them all and also tried your suggestions.

Here is the json from the Amp

{
  "_objectType": "discoveryInfo",
  "device": {
    "_objectType": "deviceInfo",
    "id": "RINCON_804AF2AFAF2F01400",
    "serialNumber": "80-4A-F2-AF-AF-2F:A",
    "model": "S16",
    "modelDisplayName": "Amp",
    "color": "Black",
    "capabilities": [
      "CLOUD",
      "HT_PLAYBACK",
      "PLAYBACK",
      "HT_POWER_STATE",
      "AIRPLAY",
      "LINE_IN",
      "AUDIO_CLIP",
      "SPEAKER_DETECTION",
      "IR_CONTROL",
      "HDMI"
    ],
    "deviceFeatures": [
      {
        "_objectType": "feature",
        "name": "SUB_OUT"
      },
      {
        "_objectType": "feature",
        "name": "RCA_LINE_IN"
      },
      {
        "_objectType": "feature",
        "name": "SPEAKER_OUT"
      },
      {
        "_objectType": "feature",
        "name": "HDMI_ARC"
      },
      {
        "_objectType": "feature",
        "name": "IR_SENSOR"
      },
      {
        "_objectType": "feature",
        "name": "BLE"
      },
      {
        "_objectType": "feature",
        "name": "HT_SOURCE"
      },
      {
        "_objectType": "feature",
        "name": "CAPTOUCH_ABC"
      },
      {
        "_objectType": "feature",
        "name": "BUTTON_JOIN"
      },
      {
        "_objectType": "feature",
        "name": "CONCURRENT_2GHZ_5GHZ"
      },
      {
        "_objectType": "feature",
        "name": "WIFI_5GHZ"
      },
      {
        "_objectType": "feature",
        "name": "WIFI_2GHZ"
      },
      {
        "_objectType": "feature",
        "name": "2PORT_SWITCH"
      },
      {
        "_objectType": "feature",
        "name": "ETHERNET"
      },
      {
        "_objectType": "feature",
        "name": "WIFI"
      },
      {
        "_objectType": "feature",
        "name": "EQ_BALANCE"
      },
      {
        "_objectType": "feature",
        "name": "LED_STATUS"
      },
      {
        "_objectType": "feature",
        "name": "DUAL_MONO"
      },
      {
        "_objectType": "feature",
        "name": "HLS_V7"
      },
      {
        "_objectType": "feature",
        "name": "CONTROLLER_CFG_SATELLITE"
      },
      {
        "_objectType": "feature",
        "name": "WIRELESS_SONOSNET"
      },
      {
        "_objectType": "feature",
        "name": "WIDEVINE"
      },
      {
        "_objectType": "feature",
        "name": "EQ_COLLECTION"
      },
      {
        "_objectType": "feature",
        "name": "TUNABLE_CROSSOVER"
      },
      {
        "_objectType": "feature",
        "name": "DETECT_SPEAKERS"
      },
      {
        "_objectType": "feature",
        "name": "ROOM_DETECTION_CHIRP"
      },
      {
        "_objectType": "feature",
        "name": "ATE"
      }
    ],
    "apiVersion": "1.49.0",
    "minApiVersion": "1.1.0",
    "versions": {
      "_objectType": "sdkVersions",
      "controlAPI": [
        "3.2.0",
        "1.49.0"
      ],
      "trueplaySDK": [
        "6"
      ],
      "audioTxProtocol": [
        3
      ],
      "htAudioTxProtocol": [
        7
      ]
    },
    "name": "Ceiling + SUB",
    "websocketUrl": "wss://192.168.99.114:1443/websocket/api",
    "softwareVersion": "92.0-70280",
    "hwVersion": "1.24.1.21-2.2",
    "swGen": 2,
    "quarantineReasons": []
  },
  "householdId": "Sonos_VpSdct4RFIdZNaJrsIMEeWWwGX.pyVFx-YKa4bpva_FDALB",
  "locationId": "lc_fc2190ca9bf646698024cda8056641de",
  "playerId": "RINCON_804AF2AFAF2F01400",
  "groupId": "RINCON_7828CA8370DE01400:163949978",
  "websocketUrl": "wss://192.168.99.114:1443/websocket/api",
  "restUrl": "https://192.168.99.114:1443/api",
  "allowGuestAccess": true,
  "credentialTypeAllowed": "API_KEY"
}

Emil

May I ask what kind of sonos device it is, and if it is a rather new or an old one? (model type)

If only the IP address gets listed with the generic name "Sonos", it means that it found the device during a network scan, but communication with it later failed.

I guess you have tried to log out from your Sonos account and log back in again (in case your access token for some reason has become invalid)? Also tried to reboot your flic hub?

Could you please give me the text output that you can see in a browser if you go to http://sonos-ip-address:1400/info ?

HSDK

Hi @Emil any clue what I can do, I can not use the product as intended

HSDK

@Emil Yeah, I should say:

When I setup Sonos provider while connected to the Hub, all my speakers are just listed as “Sonos” with different ip’s.

When I setup Sonos in the provider in the Phone while NOT connected to the Hub, there I see the correct speaker names.

HSDK

@Emil attached image when I'm NOT connected to the Hub. Once connected ti the Hub and I pull the list of providers, and go to Sonos - all speakers are listed as "Sonos" with IP only.

Also, when connected to hub, I see each individual device as "Sonos". When NOT connected to Hub, I actually see the grouped/bundled devices with their correct name.

Not currently home, so can not pull list to show how it looks when connected to Hub.

Emil

I don't understand. You say: "When I setup Sonos provider on the hub, all my speakers are just listed as “Sonos” with different ip’s." but also "( or the hub), there I see the correct speaker names". So do you see the correct name when connected to a Flic hub or not?