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    Flic hub and Hue won't connect

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    • drjholliday
      drjholliday last edited by

      I’ve had a flic hub for a long time and am on version 4.2.13 - my hue integration stopped working recently. I tried to remove and re-add it but no matter what I do, it won’t find the Hue hub from where you add providers. I’ve power cycled and reinstalled apps. Tried on both Android and iOS. Changed from wifi connected to wired ethernet to my router. Any idea? Hoping someone with the same problem or a Flic team member can help.

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      • Emil
        Emil FlicTeam last edited by

        The Philips Hue hub is discovered using mDNS on the local network.

        Some debugging tips:
        I guess you tried power cycle also the Philips Hue hub?
        Try if the Hue hub can be found using our Android and iOS apps, without being connected to a Flic hub. That should help figure out if the problem is with the network connectivity on the Hue hub or the Flic hub.
        You can for example use the app Service Browser https://play.google.com/store/apps/details?id=com.druk.servicebrowser to see if the Hue hub can be discovered on the network (look for _hue._tcp).

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