@gchen887 you can send it to support@flic.io. Please include the link to this thread.
Posts made by Emil
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RE: "This Device is not currently supported" in Alexa app
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RE: Flic Twist - Rotate clockwise / counterclockwise?
@sgemmen most likely in the upcoming weeks
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RE: "This Device is not currently supported" in Alexa app
Can you please post a video instead showing all the steps you are taking? Maybe there is some piece missing.
I just checked our integration in Amazon's Alexa development portal and I can't find any setting that would restrict the skill to some specific region.
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RE: Connecting Hub to Hidden SSID
@adam-setch Not at the moment. What is your use case in case you want this to be supported?
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RE: Right / Left Internet Request (rotary encoder)
@flic-17 Interesting. May I know your use case or what you are controlling with your rotary encoder?
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RE: "This Device is not currently supported" in Alexa app
@gchen887 hmm, can you send a screenshot?
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RE: Button Request Payload
@flic-16 what exactly are you referring to? Do you mean the request data sent as part of our "internet request" action in our iOS and Android apps?
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RE: Example code for IR signal?
The documentation says the following:
The first element of the array should contain a carrier frequency in Hz (usually 38000 Hz). The following elements indicate in microseconds how long each pulse should be active or silent, alternating. The first of these represents how long time the IR LEDs are on, the second how long they are off, the third how long time on and so on. The last one must represent an on part. Therefore the length of the array must be even. If another play is started before a previous one has completed, it gets enqueued and starts as soon as the previous completes (max 100 enqueued signals). If the IR is currently recording, the play is also enqueued.
Is anything here unclear that needs more detailed explanation?
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RE: Flic button stopped working with Sonos/Android
@dazziz We have the app update ready and will send it in to Google Play next week if everything goes according to the plan.
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RE: Flic twist always standaby
@nascent Sorry, there is no other way to reboot the Twist.
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RE: Flic twist always standaby
Hi,
Note that the Flic Twist is still a pretty young product compared to Flic Buttons which have been around for quite many years now.
May I ask you how the LEDs behave when you turn around the Twist and when you press the button? Is it performing the "connecting" animation where it spins around in an animation or does it appear as the Twist is already connected (e.g. the LED positions are adjusted as you turn the Twist)?
In any case, let me know if it works better if you unplug and replug the batteries. In that case there is some firmware bug somewhere we need to take a look at.
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RE: Firewall rules
@duncan-cunningham Your ethernet (cabled) MAC address should be 3e:c8:dd:d7:c3:32. Please contact our Device Manager support for questions about Device Manager.
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RE: Internet Request replacement tokens available?
@ai-please-ai yes, those http headers are added automatically for your convenience.
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RE: Using Flic App from distance
@willliam The Flic app and Flic hub currently only communicate with each other over BLE (not IP).
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RE: Can't get Alexa to discover my flic buttons
@mydayzeegirl Hi, you need to add the Alexa action in the Flic app to the corresponding Flic button on Push, Double Push and/or Hold.
Please see the instructions here: https://flic.io/applications/alexa/setup.
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RE: Firewall rules
@duncan-cunningham If you give me the serial number I can lookup the MAC address.
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RE: Firewall rules
@duncan-cunningham The hub does not use any particular obscure ports except the ones typically used for normal Web communication. As explained in my previous reply, such as TCP port 80/443 and UDP port 53. So if you connect any laptop instead of the hub and make sure it works to surf any Web page, it should work for the hub as well.
The mac address can typically be seen in the router's Web interface. If not, start Wireshark on your computer running on the same LAN as the hub and start an mDNS scan on the hub, for example by scanning for Sonos devices. Then you should see some packets originating from the hub including the mac address.
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RE: Update SDK to use the FlicTwist ?
We are currently working as fast as we can to fulfill the promises we gave in the campaign. The biggest thing there was Matter which is still our top priority.
For things we did not promise in the campaign, such as any kind of SDK support is also important for us due to the many requests we have got for it. We are aware that many of you in this thread want it "today" and would be happy to see something minimal viable rushed out to fit your particular purpose. But we want to make sure that what we release is something well-thought so that's why we are not rushing this. I hope you will enjoy the result when it gets released.
Please feel free to continue to post your preferred use cases for twist+sdk so we can take the right decisions
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RE: Flic button stopped working with Sonos/Android
@john-j-baumbach thanks. I think we managed to reproduce this issue. It seems Sonos rolled out a firmware update which slightly changed a few things in the communication. We will push a new app update which will fix this.